New Product Launch · Vital 1 Moringa — Available June 27th 2026
Moringa.coVital 1
Order

Brand Partner Policies & Procedures

Effective date: June 26, 2026

These Policies & Procedures are incorporated into the Brand Partner Agreement and govern the conduct of all Moringa.co Brand Partners. Capitalized terms have the meanings given in the Agreement.

1. Enrollment

  • No purchase is required to enroll as a Brand Partner.
  • One account per person or legal entity. Joint accounts are permitted for legally married couples or domestic partners only.
  • The placement (sponsor/upline) once set cannot be changed except in narrowly defined circumstances at Company discretion.

2. Account & back office

  • Brand Partners are responsible for maintaining accurate contact, tax, and payout information.
  • Keep login credentials confidential. The Company is not liable for unauthorized account access caused by Brand Partner negligence.

3. Sales & advertising

  • Brand Partners may sell Moringa.co products in person and through personal social media, in compliance with these P&P.
  • Brand Partners may not sell on Amazon, eBay, Walmart Marketplace, or any other online marketplace, or operate a retail storefront for the products, without prior written consent.
  • Brand Partners may not sell below the Minimum Advertised Price (MAP) published by the Company.
  • All marketing claims about the products must use only Company-approved language or be drawn directly from Company materials. No medical or therapeutic claims of any kind.
  • All claims about earnings, lifestyle, or rank must be accompanied by a clear and conspicuous link to the Company's current Income Disclosure Statement.
  • Brand Partners must disclose their material connection to Moringa.co (e.g. “#BrandPartner”, “I'm a Moringa.co Brand Partner”) in every advertising channel where the relationship is not otherwise obvious, per FTC Endorsement Guides.

4. Trademarks & copyright

  • The marks “Moringa.co”, “Vital 1”, and Company logos may be used only as set out in our brand guidelines.
  • Brand Partners may not register or use any domain name, social handle, app name, or business name that includes a Company trademark or a confusingly similar variation, without written consent.
  • Brand Partners must not copy Company website content, photography, or video without permission.

5. Prohibited conduct

The following are material breaches that may result in suspension or termination:

  • Misrepresentation of Company products, the Compensation Plan, or income potential;
  • Making medical, health, or therapeutic claims;
  • Cross-line solicitation — recruiting Brand Partners from another Brand Partner's organization;
  • Bulk emailing or texting that violates CAN-SPAM, CASL, GDPR, TCPA, or local equivalents;
  • Inventory loading (purchasing solely to qualify for rank/commission with no resale intent);
  • Reporting false sales or sponsoring fictitious individuals;
  • Selling counterfeit, expired, or tampered products;
  • Harassment, discrimination, or unprofessional conduct toward customers or other Brand Partners.

6. Refunds, returns & commission chargebacks

  • The Company's 60-day guarantee applies to all retail and Brand Partner orders.
  • When an order is refunded, the related commissionable volume is reversed and any commissions paid on that order are charged back to the upline that received them.
  • Brand Partners may return unopened, resalable products purchased in the prior 12 months upon termination, less commissions previously paid, in compliance with applicable direct-sales statutes.

7. Rank qualifications

  • Ranks are based on personal and team customer sales — not on inventory purchases.
  • Personal use by the Brand Partner counts up to a published cap per pay period to ensure most volume reflects sales to end consumers, consistent with FTC guidance.
  • Promotion and demotion in rank are calculated each pay period.

8. Payment of commissions

  • Commissions are calculated and paid monthly, typically within 21 days of period close.
  • Minimum payout threshold and payout methods are published in the back office.
  • Commissions may be held pending tax-form completion or anti-fraud review.

9. Privacy, data & downline lists

  • Genealogy, customer, and rank reports provided in the back office are confidential trade secrets.
  • Brand Partners may use this information only to build their Moringa.co business and must not disclose it to any third party.
  • Brand Partners must comply with applicable privacy laws when collecting or contacting customers.

10. Discipline & termination

The Company may, at its discretion, issue a warning, require corrective action, suspend back-office access, forfeit commissions, demote rank, or terminate the Agreement for any material breach of these P&P. The Company will provide written notice of any disciplinary action.

11. Dispute resolution

Disputes between Brand Partners and the Company are resolved per the arbitration clause in the Brand Partner Agreement. Inter–Brand Partner disputes should be escalated to info@moringa.co only after the parties have made a good-faith effort to resolve the matter directly.

12. Amendments

We may amend these P&P at any time on 30 days' notice posted in the back office or sent by email. Continued participation after the effective date constitutes acceptance.

Template. Have these P&P reviewed by qualified MLM-experienced legal counsel before launch.